Getting your children involved with Green Kids is a quick and easy process. Our registration is designed with three goals in mind:
Your child’s safety, clear communication with you and a rewarding experience for your child. 
        
1. Safety is our number one priority and the registration process helps provide all of the information we need to ensure the safety of your child.
  
2. Clear communication is essential, therefore we need information on how and with whom we can communicate.
  
3. Finally we need general information from each family so we can anticipate and meet the unique needs of each child when they are learning with us. 

 Policies & Procedures

Hours of Operation

Monday- Thursday 9:00 a.m. to 9:00 p.m. (will close at 8pm, if no children in facility)
Friday 9:00 a.m. to 11:00 p.m. (will close at 8pm, if no children in facility)
Saturday 10:00 a.m. to 11:00 p.m. (will close at 8pm, if no children in facility)
Sunday 1:00 p.m. to 8:00 p.m.  (will close at 6pm, if no children in facility)


We will be closed to observe the following holidays:
New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day Weekend (Sat., Sun., Mon.), Halloween, Thanksgiving and Christmas.  

Possessions:

Each child will have a “cubby” in the lobby for shoes. We also have a dedicated area next to the changing station for a diaper bag. Please supply us with at least 5 extra diapers and wipes for your child's visit so we can change appropriately. Our staff does a diaper check and change on a schedule throughout the day, in addition to spot changes when needed. If your child is potty training please also bring extra clothes for your child. With the young children we do allow a soft 'lovie' or small 'blankie' for comfort while at Green Kids.   For safety reasons we DO NOT ALLOW ANY OUTSIDE TOYS OR ELECTRONICS in our facility. Please understand we have children here as young as 12 months. All of our play toys are safe for all ages! Everything needs to be labeled with your child’s name.   Green Kids Drop-In Centers will not be responsible for clothing or other personal items brought to the center.  

Late Child Pick-Up:

A charge of $1.00 a minute per child will be assessed to parents who leave their child beyond regular closing time.  

Arrival and Departure of your Child:

For the safety of your child and security reasons, there are certain regulations governing the arrival and departure of each child.

DROP OFF

• On your first visit we will confirm all of your registration information. Your child will be checked in by a staff member.
• The pick-up password selected at registration will be your password used to check your chid in on the lobby kiosk.
• After the first visit you are free to use the lobby kiosk! Your name and password will allow you access to your family account.
• Kiosk check in is easy: Sign in, answer highlighted questions, click check-in, and your done!
• Once checked in a Green Kids staff member will assist your child through the gate. We always wash hands upon arrival.  

Parents, for safety reasons please do not allow your child to climb on or open our gate, a staff member needs to assist.

PICK UP

• During check out/payment you will be given the exact amount of minutes used on the visit.
• A Green Kids staff member will assist your child through the gate.

Only listed authorized persons with photo on file (or photo I.D.) will be allowed to pick up/drop off your child.   If someone other than the parent or guardian were picking up the child he/she would be released to the people listed in the registration only after photo I.D. has been seen. In situations of custody agreements, the center will follow the advice of court ordered documents.

All monies owed to Green Kids are paid upon departure.

Emergency Situations and Accidents:

A fire emergency and weather alert plan is posted in each room.   It explains all actions to be taken by the staff in these situations.

All staff members are trained and certified in First Aid and CPR. Instructions from the poison control center or a physician will be followed when providing first aid procedures or administering emergency medications.

In the event of an accident or emergency 911 will be called and the parent will be called. If the parent cannot make it to the center prior to the transport of a child by and emergency squad a staff member will accompany the child. All pertinent data and health record information will be transported with the child.

An incident/injury report will be completed and signed by the staff member in charge when the following occur:

1.   An illness, accident or injury which requires first aid treatment; or

2.   A bump or blow to the head; or

3.   Emergency transporting; or

4.   An unusual or unexpected event which jeopardizes the safety of the children or caregivers.

Once the information has been conveyed to the parent/authorized adult and any questions are answered they will be asked to sign the incident report acknowledging the information. A copy will be provided.

Food:

Green Kids offers mostly organic snacks at no additional charge. These are served a few times throughout the day. Lunch is served between 12noon and 1:00pm, dinner between 6:00pm and 7:00pm.  For an additional $6.00 per child lunch or dinner can be purchased. Lunch orders need to be in by 11:30am and dinner orders need to be placed by 5:30pm. Currently, Green Kids serves take out kids meals from Mc Donalds. Please note when making the drink choice we do not allow the children to have caffeinated soda when in our facility.
Parents may bring snacks or food for their children; however, each child must be able to feed themselfs any snacks or food provided. We are peanut free,  we do not allow any peanuts or peanut products in our facility. Sorry, this also includes any items from Chick-fil-a.

State licensing:

Green Kids Drop-In Centers is not required to be licensed by the state of North Carolina.

Rest Time:

Because we are a drop-in play facility where children only come for a few hours, we do not offer a rest time.

Toileting:

If your child is still in diapers you must supply us with disposable diapers and wipes and any ointments you wish for us to use. Please also include any special instructions for your child. We also have a dedicated area next to the changing station for a diaper bag. Please supply us with at least 5 extra diapers and wipes for your child's visit so we can change appropriately. Our staff does a diaper check and change on a schedule throughout the day, in addition to spot changes when needed. If your child is potty training please also bring extra clothes for your child. Everything needs to be labeled with your child’s name.  Green Kids Drop-In Centers will not be responsible for clothing or other personal items brought to the center.  

Children and Illness:

The following precautions will be taken for children suspected of having a communicable disease:

1. The center will immediately notify the parent of the child’s condition.
2. Any child who has or develops the following signs or symptoms of illness will be immediately isolated and discharged to his/her parent:

• Diarrhea
• Vomiting
• Stiff neck 
• Yellowish skin or eye
• Conjunctivitis (pink eye)
• Elevated Temperature
• Untreated infected skin patches
• Unusually dark urine and/or gray or white stools
• Severe coughing, causing a child to become red in the face or make a whooping cough or sounds
• Evidence of lice, scabies, and other parasitic infestations. A child can not return to the center unless these infestations are gone.  Before the child can be re-admitted to the center we must have a note from a doctor or family care provider indicating the child is not contagious.

If a child develops symptoms considered to be an emergency we will call 911.

3. A child must have a doctor’s note to return to the center after having a communicable disease or illness, as deemed necessary by the administrator or be symptom free for 5 days.

In the event of a communicable disease (chicken pox, mumps, measles, etc.) parents of the other children in attendance at the same time of said child will be notified by the center.

Medications:

Green Kids Drop-In Centers does not administer regular medication. We will administer life saving medications (EpiPen).

Behavior Guidance Policy:

We understand that children need clear limits which are set in ways that do not negatively influence their self-esteem or keep them from developing their full human potential. We believe that all of the children should experience a safe fun atmosphere. Our open room environment provides the children with opportunities to explore within consistent, age appropriate limits. In general, limits are set to keep a child from hurting themselves, to keep a child from hurting others, or to keep a child from infringing on others' property. Limits are set positively.  Each age group has similar needs for limits but useful techniques vary with the child’s developmental level. If behavioral issues occur, our philosophy is to enable the children to make decisions and take responsibility for their own actions. We work hard to minimize behavioral issues while having a positive environment for all the children.

When situations occur we will redirect the child. We will offer a different toy or suggest a new activity to the child who is showing undesirable behavior. We also will explain to the child that their behavior was inappropriate and will show them an appropriate way to handle the situation.

We will always give the child attention for appropriate behavior and reinforce the positive actions.

If redirection is needed the child will be removed from the group. This will allow time to relax and not be influenced by peers. The process is as follows: The child is supervised in a separate area and will have access to quiet activities and materials while calming down. If this method is unsuccessful at changing the childs behavior, we will call you and ask that the child be picked up.